At Harper Voyage, we strive to provide a smooth and efficient shopping experience. Please review our shipping policy below for important information about our shipping process, delivery times, and more.

1. Shipping Methods and Costs

  • Shipping Method: We offer standard delivery services for all orders.
  • Shipping Charges: Shipping costs, if applicable, will be calculated at checkout based on your location.
  • Cash on Delivery: We only accept cash on delivery (COD) as the payment method for shipping.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation (excluding weekends and public holidays).
  • You will receive an order confirmation email once your order is processed and ready for shipment.

3. Delivery Time

  • Domestic Shipping: Orders typically arrive within 5-7 business days from the order processing date, depending on your location.
  • Please note that delivery times may vary based on factors such as weather, holidays, or courier delays.

4. Order Tracking

  • You will receive a tracking number via email once your order has shipped, so you can track your package’s progress.
  • If you do not receive tracking information within 2 business days after your order is shipped, please contact us at [email protected] for assistance.

5. Shipping Restrictions

  • If you provide an incorrect or incomplete shipping address, we may not be able to process your order, and it may be returned or delayed.

6. Delayed or Missing Shipments

  • If your order has not arrived within the estimated delivery time, please contact us at [email protected].
  • We will investigate the issue with the carrier and keep you updated on the status of your shipment.

7. Damaged or Lost Items

  • If your package arrives damaged, please contact us within 3 days of delivery with photos and details of the damage.
  • If your package is lost during shipping, we will work with the carrier to resolve the issue.

8. Customer Responsibilities

  • Ensure that your delivery address is correct at the time of order placement.
  • Be available to accept delivery and make payment upon arrival of the package.

9. Contact Us

If you have any questions or concerns about your order or shipping, please reach out to us: